Key Competencies

Program Leadership & Enterprise Governance

• Methodologies: SAFe 6.0, Scrum, Kanban, Waterfall, Hybrid, Rolling Wave, Critical Path Method.

• Governance & Oversight: PMO Standards, Risk & Dependency Mapping, RAID Management, SDLC/STLC Oversight, Vendor/SOW Management, Cost Efficiency Management, Total Cost of Ownership (TCO) Optimization.

• Strategic Leadership: Stakeholder Management, Executive communication and presentation, Change Leadership.

AI Strategy & Digital Transformation

• Strategy: GenAI Business Leadership, Agentic Workflow Design, RAG Frameworks, MLOps, AI Interface Design.

• Technical Execution: Prompt Engineering (Chain of Thought), LLM Evaluation & Testing.

Technical Integration & IT Operations

• Data & Analytics: Microsoft Dynamics, Oracle Enterprise Data Warehousing, ETL Strategy, SQL, Power BI, QlikView, Automated Executive Reporting.

• Architecture & Connectivity: Enterprise application architecture, PeopleSoft ERP, integrations, middleware, interfaces, data flows, Cross-Platform Connectivity.

• IT Service & Operational Excellence: SLA Management, Automated Data Archiving, ServiceNow (CMDB & Service Mapping), Application Lifecycle Management (ALM), IT Service Management (ITIL), Disaster Recovery (DR) and High Availability (HA) Testing. 

• Tools: Azure DevOps, Jira, Confluence, GitHub, Grafana, New Relic.

Compliance & Regulatory Frameworks

• Regulatory Standards: SOX ITGC, SOC 1/P2G Controls, HIPAA/PHI, Audit Readiness.

• Performance Metrics: Operational KPI Definition, Lean Six Sigma (Black Belt).